Job Type: On-Call / Part-Time / Project-Based
Location: On-site / Remote (as needed)
Job Summary:
CoparTech is looking for a reliable On-Call IT Support professional to provide technical assistance to clients as needed. This role is ideal for someone who can troubleshoot, repair, and support IT systems on a flexible schedule while delivering excellent customer service.
Key Responsibilities:
- Respond to on-call IT support requests for hardware, software, and network issues
- Diagnose and troubleshoot computer, printer, and peripheral problems
- Perform system upgrades, installations, and basic configurations
- Assist with network setup, connectivity issues, and basic security checks
- Provide remote and on-site technical support as required
- Document issues, solutions, and service reports
- Escalate complex issues to senior technicians or engineers when necessary
Qualifications & Requirements:
- Basic to intermediate knowledge of computer hardware, software, and networking
- Experience in IT support, computer repair, or technical troubleshooting
- Familiarity with Windows OS, basic networking, and common applications
- Strong problem-solving and communication skills
- Ability to work independently and on short notice
- Customer-focused attitude and professionalism
